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Job Summary

We are looking for a professional, organized, and customer-oriented Front Desk Executive to manage front office operations, visitor handling, telephone calls, and travel desk activities. The candidate will be responsible for maintaining a professional reception area, coordinating with internal departments, and arranging travel and accommodation for employees and visitors as required.

Key Responsibilities

A. Front Desk Operations

• Welcome and attend to visitors, guests, vendors, and business associates professionally.
• Handle incoming telephone calls, transfer calls to the concerned departments, and take messages when required.
• Maintain visitor registers, appointment schedules, and entry records.
• Coordinate with employees and departments for visitor meetings and appointments.
• Manage incoming and outgoing correspondence, courier services, and basic documentation.
• Ensure the reception area remains clean, organized, and presentable.

B. Travel Desk Management

• Arrange flight, train, and bus bookings for employees, management, and business visitors.
• Coordinate hotel reservations, guest house arrangements, and local transportation.
• Arrange cab bookings and airport or railway station pickups and drops.
• Coordinate travel schedules, itineraries, and related requirements with employees and management.
• Maintain travel booking records, invoices, bills, and expense details.
• Coordinate with travel agencies, hotels, and transport vendors for bookings and changes.
• Assist in managing travel-related cancellations, rescheduling, and other urgent requirements.

C. Administrative Support

• Maintain records, registers, and basic office documentation.
• Coordinate with the Admin, HR, Security, and other departments for day-to-day activities.
• Assist in office administration, meeting arrangements, and employee support activities.
• Follow company policies and maintain confidentiality of official information.

Required Skills

• Good verbal and written communication skills.
• Basic computer knowledge, including MS Office, Excel, and email handling.
• Knowledge of flight, train, hotel, and cab booking procedures.
• Good telephone etiquette and visitor management skills.
• Strong coordination, organization, and time-management abilities.
• Professional personality with a polite and service-oriented approach.
• Ability to manage multiple tasks and handle urgent requirements efficiently.

Preferred Experience

• Experience in front desk, reception, office administration, or travel desk operations.
• Candidates with experience in manufacturing companies, corporate offices, or industrial establishments will be preferred.
• Familiarity with travel agencies, hotel bookings, and local transport coordination will be an added advantage.